Last week I went for a socially-distanced bike ride with our Director of Customer Acquisition, Ryan Sandrew. He’s great about candid feedback, so I asked how informed he felt about our overall response to COVID-19 and our subsequent plans. Sandrew explained that while he felt informed, Maryland Governor Larry Hogan’s Stay-at-Home announcement earlier in the week left him and his team with many questions. And while he assumed the impact to our Baltimore supply-chain was minimal-to-none, he didn’t really know. Sandrew remarked that, “even updates where you say there is no update would be helpful.” 

He’s right.

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